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Service Alerts

Managed Hosting

Archive of the last 6 months Managed Hosting service incidents. Specific details can be obtained by clicking on any of incidents below.

Managed Hosting - Zen Cloud Platform

None

Up
Start Time:

Wed 30/09/2026 09:00

End Time:

Last updated: 01/10/2026 19:35

Managed Hosting - Planned Maintenance - Core Network - 11885

Planned Maintenance

Up
Start Time:

Tue 22/09/2026 22:00

End Time:

Wed 23/09/2026 05:00

Last updated: 23/09/2026 06:44

Managed Hosting - Planned Maintenance - Core Network - 11886

Planned Maintenance

Up
Start Time:

Mon 21/09/2026 22:00

End Time:

Tue 22/09/2026 05:00

Last updated: 22/09/2026 06:50

Managed Hosting - Emergency Maintenance - Infrastructure Platform

Emergency Maintenance

Up
Start Time:

Thu 10/09/2026 22:00

End Time:

Fri 11/09/2026 00:00

Last updated: 11/09/2026 00:09

Managed Hosting - cPanel Outage - shcp04.hosting.zen.net.uk

None

Up
Start Time:

Tue 01/09/2026 10:14

End Time:

Last updated: 02/09/2026 06:18

Managed Hosting - Planned Maintenance - Openstack 11832

Planned Maintenance

Up
Start Time:

Wed 19/08/2026 22:00

End Time:

Thu 20/08/2026 05:45

Last updated: 20/08/2026 05:54

Managed Hosting - Planned Maintenance - Openstack 11827

Planned Maintenance

Up
Start Time:

Tue 18/08/2026 22:00

End Time:

Wed 19/08/2026 05:00

Last updated: 19/08/2026 05:11

Managed Hosting - Planned Maintenance - Core Network - 11885

Planned Maintenance

Up
Start Time:

Tue 18/08/2026 22:00

End Time:

Wed 19/08/2026 05:00

Last updated: 19/08/2026 05:14

Managed Hosting - Planned Maintenance - Openstack 11826

Planned Maintenance

Up
Start Time:

Mon 17/08/2026 22:00

End Time:

Tue 18/08/2026 05:00

Last updated: 18/08/2026 05:45

Managed Hosting - Planned Maintenance - Core Network - 11886

Planned Maintenance

Up
Start Time:

Mon 17/08/2026 22:00

End Time:

Tue 18/08/2026 05:00

Last updated: 18/08/2026 05:44

Managed Hosting - Emergency Maintenance - Managed Hosting

Emergency Maintenance

Up
Start Time:

Wed 29/07/2026 18:00

End Time:

Thu 30/07/2026 01:00

Last updated: 30/07/2026 05:11

Managed Hosting - Planned Maintenance - Zen Cloud platform, Sandbrook Park

Planned Maintenance

Up
Start Time:

Tue 14/07/2026 08:30

End Time:

Tue 14/07/2026 16:00

Last updated: 14/07/2026 18:30

Managed Hosting - Emergency Maintenance - Zen Cloud

Emergency Maintenance

Up
Start Time:

Tue 07/07/2026 18:00

End Time:

Tue 07/07/2026 19:30

Last updated: 08/07/2026 18:12

Managed Hosting - Zen Cloud - IPSec Tunnel Issues

None

Up
Start Time:

Sun 05/07/2026 18:18

End Time:

Last updated: 09/07/2026 07:02

Managed Hosting - Zen Cloud Maintenance

Emergency Maintenance

Up
Start Time:

Thu 25/06/2026 16:15

End Time:

Thu 25/06/2026 17:15

Last updated: 25/06/2026 18:15

Managed Hosting - Planned work at Sandbrook Park 12804

Planned Maintenance

Up
Start Time:

Wed 17/06/2026 21:00

End Time:

Thu 18/06/2026 04:00

Last updated: 18/06/2026 03:58

Managed Hosting - Planned work at Sandbrook Park 12803

Planned Maintenance

Up
Start Time:

Tue 16/06/2026 21:00

End Time:

Wed 17/06/2026 04:00

Last updated: 17/06/2026 05:34

Managed Hosting - Emergency maintenance on the infrastructure platform - 12838

Emergency Maintenance

Up
Start Time:

Thu 04/06/2026 11:00

End Time:

Thu 04/06/2026 16:00

Last updated: 05/06/2026 05:46

Managed Hosting - Shared Hosting - cPanel Outage - Multiple Host

None

Up
Start Time:

Mon 01/06/2026 08:00

End Time:

Last updated: 01/06/2026 17:14

Managed Hosting - cp13 cPanel server - Emergency Maintenance

Emergency Maintenance

Up
Start Time:

Fri 29/05/2026 13:00

End Time:

Last updated: 29/05/2026 18:37

Managed Hosting - Openstack Maintenance

Emergency Maintenance

Up
Start Time:

Wed 27/05/2026 08:00

End Time:

Wed 27/05/2026 16:00

Last updated: 27/05/2026 16:16

Managed Hosting - Openstack Platform - Reduced Resiliency - 12360

None

Up
Start Time:

Tue 26/05/2026 16:49

End Time:

Last updated: 09/06/2026 16:37

Managed Hosting - Slough - Zen Firewall loss of resiliency

None

Up
Start Time:

Thu 14/05/2026 02:45

End Time:

Last updated: 14/05/2026 17:41

Managed Hosting - Veeam Platform loss of redundancy

None

Up
Start Time:

Mon 11/05/2026 01:00

End Time:

Last updated: 11/05/2026 16:23

Managed Hosting - Planned Maintenance - Hosting Platforms, Sandbrook Park

Planned Maintenance

Up
Start Time:

Tue 05/05/2026 20:00

End Time:

Thu 28/05/2026 05:00

Last updated: 28/05/2026 05:11

Managed Hosting - Emergency Maintenance - Hosting Platforms

Emergency Maintenance

Up
Start Time:

Thu 30/04/2026 20:30

End Time:

Fri 01/05/2026 01:00

Last updated: 30/04/2026 23:34

Managed Hosting - Openstack Maintenance

Planned Maintenance

Up
Start Time:

Tue 31/03/2026 14:00

End Time:

Tue 31/03/2026 16:00

Last updated: 31/03/2026 16:37

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