Service Alerts

Routing & Core Network

Archive of the last 6 months Routing & Core Network service incidents. Specific details can be obtained by clicking on any of incidents below.

Routing & Core Network - Planned Maintenance - Multiple Sites

None

Up
Commenced:

Wed 26/03/2025 00:00

Edited:

Wed 26/03/2025 22:25

Routing & Core Network - Planned Maintenance - Multiple Sites

None

Up
Commenced:

Tue 25/03/2025 00:00

Edited:

Tue 25/03/2025 23:10

Routing & Core Network - DNS Platform Maintenance

None

Up
Commenced:

Thu 20/03/2025 10:30

Edited:

Thu 20/03/2025 11:05

Routing & Core Network - Core Network Maintenance

None

Up
Commenced:

Thu 20/03/2025 00:00

Edited:

Thu 20/03/2025 06:26

Routing & Core Network - London subscriber intermittency.

None

Up
Commenced:

Sun 16/03/2025 07:06

Edited:

Tue 18/03/2025 18:57

Routing & Core Network - Investigatory Maintenance - London and The South.

None

Up
Commenced:

Thu 13/03/2025 22:30

Edited:

Fri 14/03/2025 14:12

Routing & Core Network - Packet Loss on Supplier Network Link

None

Up
Commenced:

Wed 12/03/2025 20:00

Edited:

Fri 14/03/2025 14:13

Routing & Core Network - Packet Loss on Supplier Network Link

None

Up
Commenced:

Wed 12/03/2025 12:00

Edited:

Thu 13/03/2025 22:34

Routing & Core Network - Zen Core Network Maintenance - London

None

Up
Commenced:

Wed 12/03/2025 00:01

Edited:

Wed 12/03/2025 15:22

Routing & Core Network - Emergency Maintenance on our Authentication and Authorisation Platforms.

None

Up
Commenced:

Mon 10/03/2025 21:00

Edited:

Wed 12/03/2025 15:12

Routing & Core Network - Core Network Maintenance

Planned Maintenance

Outage
Commenced:

Thu 27/03/2025 02:00

Edited:

Wed 26/03/2025 14:14

Routing & Core Network - Zen Core Network Maintenance - Manchester

None

Up
Commenced:

Mon 10/03/2025 23:00

Edited:

Tue 11/03/2025 14:44

Routing & Core Network - Zen Core Network Maintenance - London

None

Up
Commenced:

Wed 05/03/2025 23:00

Edited:

Thu 06/03/2025 12:21

Routing & Core Network - Planned Maintenance - Multiple Exchanges

None

Up
Commenced:

Tue 04/03/2025 02:00

Edited:

Wed 05/03/2025 06:32

Routing & Core Network - Core network maintenance - London

None

Up
Commenced:

Thu 27/02/2025 23:00

Edited:

Fri 28/02/2025 06:50

Routing & Core Network - Planned Maintenance - Multiple Exchanges

None

Up
Commenced:

Thu 27/02/2025 02:00

Edited:

Thu 27/02/2025 07:09

Routing & Core Network - Planned Core Maintenance - Manchester

None

Up
Commenced:

Thu 27/02/2025 00:00

Edited:

Thu 27/02/2025 07:08

Routing & Core Network - Planned Maintenance - Multiple Exchanges

None

Up
Commenced:

Tue 25/02/2025 02:00

Edited:

Tue 18/02/2025 08:17

Routing & Core Network - Planned Maintenance - Multiple Exchanges

None

Up
Commenced:

Tue 25/02/2025 02:00

Edited:

Tue 25/02/2025 06:41

Routing & Core Network - Emergency Maintenance - London

None

Up
Commenced:

Tue 18/02/2025 00:05

Edited:

Wed 19/02/2025 06:29

Routing & Core Network - Emergency Maintenance - London

None

Up
Commenced:

Thu 13/02/2025 00:01

Edited:

Thu 13/02/2025 14:07

Routing & Core Network - Emergency Maintenance - London

None

Up
Commenced:

Tue 11/02/2025 23:00

Edited:

Wed 12/02/2025 07:21

Routing & Core Network - Broadband Gateway Subscriber Drop

None

Up
Commenced:

Wed 29/01/2025 00:00

Edited:

Wed 29/01/2025 07:41

Routing & Core Network - Zen Core Network Maintenance

None

Up
Commenced:

Fri 24/01/2025 00:00

Edited:

Sun 02/02/2025 09:23

Routing & Core Network - Core Network Maintenance

None

Up
Commenced:

Wed 15/01/2025 00:01

Edited:

Sun 02/02/2025 09:24

Routing & Core Network - Core Network Maintenance

None

Up
Commenced:

Tue 14/01/2025 00:00

Edited:

Tue 14/01/2025 16:05

Routing & Core Network - Zen Core Network - Outage

None

Up
Commenced:

Thu 09/01/2025 12:55

Edited:

Sat 11/01/2025 05:26

Routing & Core Network - Core Network Emergency Maintenance - London

None

Up
Commenced:

Tue 07/01/2025 01:00

Edited:

Tue 07/01/2025 05:39

Routing & Core Network - Core Network Maintenance

None

Up
Commenced:

Tue 07/01/2025 00:00

Edited:

Wed 08/01/2025 00:08

Routing & Core Network - Core Network Emergency Maintenance - London

None

Up
Commenced:

Mon 06/01/2025 23:00

Edited:

Tue 07/01/2025 05:40

Routing & Core Network - Core Network Emergency Maintenance - London

None

Up
Commenced:

Fri 03/01/2025 01:00

Edited:

Mon 06/01/2025 06:37

Routing & Core Network - Broadband Platform Emergency Maintenance - London Point of Presence

None

Up
Commenced:

Sat 28/12/2024 01:00

Edited:

Mon 30/12/2024 00:30

Routing & Core Network - Emergency Broadband Platform Maintnenance

None

Up
Commenced:

Mon 16/12/2024 02:30

Edited:

Mon 16/12/2024 05:05

Routing & Core Network - Broadband Gateway Emergency Maintenance

None

Up
Commenced:

Wed 11/12/2024 02:00

Edited:

Mon 16/12/2024 00:41

Routing & Core Network - Core Network Maintenance - Romford (LNROM)

None

Up
Commenced:

Sun 08/12/2024 20:00

Edited:

Mon 09/12/2024 23:27

Routing & Core Network - Core Network Maintenance - Sunderland North (NESUN) - RESCHEDULED

None

Up
Commenced:

Thu 05/12/2024 23:00

Edited:

Sat 07/12/2024 10:59

Routing & Core Network - Broadband Access Platform - Maintenance

None

Up
Commenced:

Thu 05/12/2024 00:00

Edited:

Thu 05/12/2024 06:48

Routing & Core Network - Core Network Maintenance - Attercliffe Sheffield (SLAC)

None

Up
Commenced:

Wed 04/12/2024 23:00

Edited:

Thu 05/12/2024 06:50

Routing & Core Network - Emergency Maintenance - NESUN (Sunderland North)

None

Up
Commenced:

Tue 03/12/2024 00:00

Edited:

Thu 05/12/2024 06:47

Routing & Core Network - Planned Maintenance - THDK - Dorking

None

Up
Commenced:

Mon 02/12/2024 11:59

Edited:

Tue 03/12/2024 15:55

Routing & Core Network - Core Network Maintenance - Portsmouth North End (SDPNRTH)

None

Up
Commenced:

Thu 28/11/2024 23:00

Edited:

Fri 29/11/2024 05:56

Routing & Core Network - Core Network Maintenance - Romford (LNROM)

None

Up
Commenced:

Wed 27/11/2024 23:00

Edited:

Thu 28/11/2024 06:34

Routing & Core Network - Emergency Maintenance - WSDOU (Glasgow Douglass), NSLNG (Aberdeen Lochnagar), LSEWE (Ewell), SSNOR (North Bristol), LSORP (Orpington), SSBED (Bedminster), LWWAT (Watford), LCCAR (Carlisle) and MYSHI (Shipley) Exchanges

None

Up
Commenced:

Wed 27/11/2024 00:00

Edited:

Thu 28/11/2024 06:34

Routing & Core Network - Core Network Maintenance - Sunderland North (NESUN)

None

Up
Commenced:

Tue 26/11/2024 23:00

Edited:

Mon 25/11/2024 13:47

Routing & Core Network - Core Network Maintenance - Romford (LNROM)

None

Up
Commenced:

Fri 22/11/2024 20:00

Edited:

Sat 23/11/2024 10:17

Routing & Core Network - Core Network Maintenance - MOSLEY STREET, MANCHESTER

None

Up
Commenced:

Wed 20/11/2024 20:00

Edited:

Thu 21/11/2024 15:13

Routing & Core Network - Core Network Maintenance - MOSLEY STREET, MANCHESTER

None

Up
Commenced:

Tue 19/11/2024 20:00

Edited:

Wed 20/11/2024 07:32

Routing & Core Network - Core Network Maintenance - Stoke City (WMCIT)

None

Up
Commenced:

Mon 18/11/2024 23:00

Edited:

Fri 15/11/2024 16:01

Routing & Core Network - Core Network Maintenance - WARRINGTON, CHESHIRE (LVWAR)

None

Up
Commenced:

Sat 16/11/2024 21:00

Edited:

Tue 19/11/2024 13:18

Routing & Core Network - Core Network Maintenance - WARRINGTON, CHESHIRE (LVWAR)

None

Up
Commenced:

Fri 15/11/2024 21:00

Edited:

Tue 19/11/2024 13:02

Routing & Core Network - Core Network Maintenance - Dartford (LSDAR)

None

Up
Commenced:

Thu 14/11/2024 23:00

Edited:

Sat 16/11/2024 09:10

Routing & Core Network - Core Network Maintenance - MOSLEY STREET, MANCHESTER

None

Up
Commenced:

Thu 14/11/2024 20:00

Edited:

Tue 19/11/2024 08:16

Routing & Core Network - Core Network Maintenance - MONTFORT (EMMONTF)

None

Up
Commenced:

Wed 13/11/2024 23:00

Edited:

Tue 19/11/2024 13:14

Routing & Core Network - Core Network Maintenance - MOSLEY STREET, MANCHESTER

None

Up
Commenced:

Wed 13/11/2024 20:00

Edited:

Tue 19/11/2024 13:00

Routing & Core Network - Core Network Maintenance - RUGBY (CMRUGB)

None

Up
Commenced:

Tue 12/11/2024 23:00

Edited:

Sat 16/11/2024 09:09

Routing & Core Network - Core Network Maintenance - STRATFORD ON AVON (CMSTRA)

None

Up
Commenced:

Tue 12/11/2024 23:00

Edited:

Sat 16/11/2024 09:10

Routing & Core Network - Zen Planned Maintenance - Rochdale (SP)

None

Up
Commenced:

Tue 12/11/2024 00:01

Edited:

Mon 11/11/2024 10:02

Routing & Core Network - Core Network Maintenance - BERMONDSEY (CLBER)

None

Up
Commenced:

Mon 11/11/2024 11:00

Edited:

Tue 12/11/2024 06:45

Routing & Core Network - Core Network Maintenance - MOSLEY STREET, MANCHESTER

None

Up
Commenced:

Thu 07/11/2024 20:00

Edited:

Sun 10/11/2024 14:25

Routing & Core Network - Core Network Maintenance - SUNDERLAND NORTH (NESUN)

None

Up
Commenced:

Wed 06/11/2024 23:00

Edited:

Thu 07/11/2024 06:50

Routing & Core Network - Zen Planned Maintenance - Rochdale (SP)

None

Up
Commenced:

Wed 06/11/2024 00:01

Edited:

Wed 06/11/2024 05:49

Routing & Core Network - Core Network Maintenance - MOSLEY STREET, MANCHESTER

None

Up
Commenced:

Tue 05/11/2024 20:00

Edited:

Wed 06/11/2024 05:49

Routing & Core Network - Zen Planned Maintenance - London (IXN)

None

Up
Commenced:

Tue 05/11/2024 00:01

Edited:

Wed 06/11/2024 05:43

Routing & Core Network - Core Network Maintenance - ENFIELD (LNENF) & MAYFAIR (WEWMAY)

None

Up
Commenced:

Mon 04/11/2024 23:00

Edited:

Tue 05/11/2024 13:23

Routing & Core Network - Core Network Maintenance - SWNEEX (Newport) & LLANELLI (SWLJ)

None

Up
Commenced:

Wed 30/10/2024 23:00

Edited:

Thu 31/10/2024 05:16

Routing & Core Network - Zen Planned Maintenance - London

None

Up
Commenced:

Tue 29/10/2024 23:01

Edited:

Wed 30/10/2024 03:46

Routing & Core Network - Core Network Maintenance - CROYDON (LSCRO)

None

Up
Commenced:

Tue 29/10/2024 23:00

Edited:

Wed 30/10/2024 07:41

Routing & Core Network - Zen Planned Maintenance - London POP

None

Up
Commenced:

Tue 29/10/2024 00:01

Edited:

Tue 29/10/2024 06:10

Routing & Core Network - Core Network Maintenance - HIGHAMS PARK (LNHPK)

None

Up
Commenced:

Mon 28/10/2024 23:00

Edited:

Tue 29/10/2024 05:17

Routing & Core Network - Core Network Maintenance - Kings Cross (CLKXX)

None

Up
Commenced:

Mon 28/10/2024 23:00

Edited:

Tue 29/10/2024 05:18

Routing & Core Network - Core Network Maintenance - WESTERN (WSWES)

None

Up
Commenced:

Thu 24/10/2024 22:00

Edited:

Fri 25/10/2024 13:44

Routing & Core Network - Core Network Maintenance - Blackfriars (MRBLA)

None

Up
Commenced:

Wed 23/10/2024 23:00

Edited:

Thu 24/10/2024 04:50

Routing & Core Network - Core Network Maintenance - STONEYCROFT (LVSTO)

None

Up
Commenced:

Wed 23/10/2024 22:00

Edited:

Thu 24/10/2024 04:50

Routing & Core Network - Zen Planned Maintenance - London (THN)

None

Up
Commenced:

Tue 22/10/2024 11:00

Edited:

Wed 23/10/2024 13:04

Routing & Core Network - Planned core maintenance - Manchester

None

Up
Commenced:

Tue 22/10/2024 01:00

Edited:

Fri 25/10/2024 13:53

Routing & Core Network - Core Network Maintenance - LEITH (ESLEI)

None

Up
Commenced:

Tue 15/10/2024 22:00

Edited:

Wed 16/10/2024 13:55

Routing & Core Network - Core Network Maintenance - London

None

Up
Commenced:

Tue 15/10/2024 22:00

Edited:

Wed 16/10/2024 08:27

Routing & Core Network - Core Network Maintenance - SAINT HELENS (LVSAI)

None

Up
Commenced:

Thu 10/10/2024 22:00

Edited:

Fri 11/10/2024 03:04

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