Core Services / Zen Web Sites / Expired

Service Alerts

Zen Web Sites

Archive of the last 6 months Zen Web Sites service incidents. Specific details can be obtained by clicking on any of incidents below.

Zen Web Sites - Planned Maintenance - Order platform

None

Up
Start Time:

Sat 01/08/2026 23:05

End Time:

Sun 02/08/2026 05:00

Last updated: 02/08/2026 05:14

Zen Web Sites - Planned Maintenance - Zen Cloud Portal

None

Up
Start Time:

Thu 30/07/2026 19:00

End Time:

Fri 31/07/2026 01:00

Last updated: 31/07/2026 04:47

Zen Web Sites - Zen Payment Systems

None

Up
Start Time:

Thu 30/07/2026 13:15

End Time:

Last updated: 30/07/2026 15:59

Zen Web Sites - Unable to Take Card Payments - 15130

None

Up
Start Time:

Thu 16/07/2026 15:30

End Time:

Last updated: 17/07/2026 18:24

Zen Web Sites - FibreHub - Availability/Postcode checker

None

Up
Start Time:

Wed 24/06/2026 08:30

End Time:

Last updated: 24/06/2026 18:38

Zen Web Sites - Outage - Openreach Postcode checker

None

Up
Start Time:

Mon 15/06/2026 10:18

End Time:

Last updated: 15/06/2026 14:26

Zen Web Sites - Partial Availability Checker Outage - 12893

None

Up
Start Time:

Fri 05/06/2026 10:00

End Time:

Last updated: 05/06/2026 21:43

Zen Web Sites - Planned Maintenance - Order platform

None

Up
Start Time:

Sat 30/05/2026 23:05

End Time:

Sun 31/05/2026 05:00

Last updated: 31/05/2026 06:18

Zen Web Sites - Planned Maintenance - Order platform

None

Up
Start Time:

Fri 29/05/2026 23:05

End Time:

Sat 30/05/2026 05:00

Last updated: 30/05/2026 06:28

Zen Web Sites - Planned Maintenance - Order platform

None

Up
Start Time:

Sat 23/05/2026 23:05

End Time:

Sun 24/05/2026 05:00

Last updated: 24/05/2026 06:39

Zen Web Sites - Planned Maintenance - Order platform

None

Up
Start Time:

Fri 22/05/2026 23:05

End Time:

Sat 23/05/2026 05:00

Last updated: 23/05/2026 10:37

Zen Web Sites - My Account broadband usage data not showing

None

Up
Start Time:

Fri 22/05/2026 07:15

End Time:

Last updated: 23/05/2026 10:37

Zen Web Sites - Fibrehub Outage

None

Up
Start Time:

Wed 13/05/2026 01:52

End Time:

Last updated: 14/05/2026 17:41

Zen Web Sites - Shared server systems outage

None

Up
Start Time:

Wed 13/05/2026 01:52

End Time:

Last updated: 14/05/2026 17:39

Zen Web Sites - Planned Maintenance - Order platform

None

Up
Start Time:

Sat 02/05/2026 23:05

End Time:

Sun 03/05/2026 05:00

Last updated: 03/05/2026 06:26

Zen Web Sites - Customer Order Portal - unable to place orders

None

Up
Start Time:

Mon 20/04/2026 08:42

End Time:

Last updated: 20/04/2026 16:37

Zen Web Sites - Portal performance degradation

None

Up
Start Time:

Wed 25/03/2026 10:00

End Time:

Last updated: 25/03/2026 22:27

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