Core Services / Zen Web Sites / Expired

Service Alerts

Zen Web Sites

Archive of the last 6 months Zen Web Sites service incidents. Specific details can be obtained by clicking on any of incidents below.

Zen Web Sites - Outage - Openreach Postcode checker

None

Up
Commenced:

Mon 15/06/2026 10:18

Edited:

Mon 15/06/2026 14:26

Zen Web Sites - Partial Availability Checker Outage - 12893

None

Up
Commenced:

Fri 05/06/2026 10:00

Edited:

Fri 05/06/2026 21:43

Zen Web Sites - Planned Maintenance - Order platform

None

Up
Commenced:

Sat 30/05/2026 23:05

Edited:

Sun 31/05/2026 06:18

Zen Web Sites - Planned Maintenance - Order platform

None

Up
Commenced:

Fri 29/05/2026 23:05

Edited:

Sat 30/05/2026 06:28

Zen Web Sites - Planned Maintenance - Order platform

None

Up
Commenced:

Sat 23/05/2026 23:05

Edited:

Sun 24/05/2026 06:39

Zen Web Sites - Planned Maintenance - Order platform

None

Up
Commenced:

Fri 22/05/2026 23:05

Edited:

Sat 23/05/2026 10:37

Zen Web Sites - My Account broadband usage data not showing

None

Up
Commenced:

Fri 22/05/2026 07:15

Edited:

Sat 23/05/2026 10:37

Zen Web Sites - Shared server systems outage

None

Up
Commenced:

Wed 13/05/2026 01:52

Edited:

Thu 14/05/2026 17:39

Zen Web Sites - Fibrehub Outage

None

Up
Commenced:

Wed 13/05/2026 01:52

Edited:

Thu 14/05/2026 17:41

Zen Web Sites - Planned Maintenance - Order platform

None

Up
Commenced:

Sat 02/05/2026 23:05

Edited:

Sun 03/05/2026 06:26

Zen Web Sites - Customer Order Portal - unable to place orders

None

Up
Commenced:

Mon 20/04/2026 08:42

Edited:

Mon 20/04/2026 16:37

Zen Web Sites - Portal performance degradation

None

Up
Commenced:

Wed 25/03/2026 10:00

Edited:

Wed 25/03/2026 22:27

Zen Web Sites - Fiber Hub Maintenance

None

Up
Commenced:

Thu 12/02/2026 21:00

Edited:

Fri 13/02/2026 05:13

Zen Web Sites - Fibrehub portal E2E Testing Failed

None

Up
Commenced:

Fri 30/01/2026 06:08

Edited:

Fri 30/01/2026 13:43

Zen Web Sites - Restart VBR and Gateways

None

Up
Commenced:

Mon 19/01/2026 11:00

Edited:

Mon 19/01/2026 12:44

Zen Web Sites - Zen Business Website - Payment Processing Issues

None

Up
Commenced:

Fri 16/01/2026 13:00

Edited:

Fri 16/01/2026 14:40

Zen Web Sites - Emergency Maintainence - Multiple services (CPanel, Firewalls, SD-WAN)

None

Up
Commenced:

Thu 15/01/2026 23:00

Edited:

Fri 16/01/2026 05:37

Zen Web Sites - Zen Website - Unable to place orders

None

Up
Commenced:

Wed 14/01/2026 15:25

Edited:

Wed 14/01/2026 16:42

Zen Web Sites - Emergency Maintainence - Multiple services (CPanel, Firewalls, SD-WAN)

None

Up
Commenced:

Thu 08/01/2026 23:00

Edited:

Fri 09/01/2026 03:31

Zen Web Sites - Zen Portal Issues

None

Up
Commenced:

Sat 27/12/2025 06:08

Edited:

Sat 27/12/2025 08:00

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