Full Service Overview /Connectivity / Broadband (xDSL)

Service Alerts

Broadband (xDSL)

The following Broadband (xDSL) incidents have been identified:

Active Incidents

Broadband (xDSL) - Planned Maintenance (NEOS) - Glasgow Central (WSCEN) - 20230

Planned Maintenance

Outage
Start Time:

Sun 01/11/2026 22:00

End Time:

Mon 02/11/2026 06:00

Last updated: 06/10/2026 20:13

Broadband (xDSL) - Planned Openreach Maintenance (NGA Network Upgrade) - 20229

Planned Maintenance

Partial
Start Time:

Tue 27/10/2026 01:00

End Time:

Thu 29/10/2026 06:00

Last updated: 06/10/2026 18:51

Broadband (xDSL) - Planned Maintenance - EASTM-Stowmarket - 18884

Planned Maintenance

Outage
Start Time:

Tue 27/10/2026 00:00

End Time:

Tue 27/10/2026 06:00

Last updated: 15/09/2026 15:35

Broadband (xDSL) - Planned Maintenance - Coventry Area - 19097

Planned Maintenance

Outage
Start Time:

Mon 26/10/2026 22:00

End Time:

Tue 27/10/2026 06:00

Last updated: 17/09/2026 21:18

Broadband (xDSL) - Planned Maintenance - LCLAN-Lancaster

Planned Maintenance

Outage
Start Time:

Thu 22/10/2026 23:05

End Time:

Fri 23/10/2026 05:00

Last updated: 30/09/2026 15:46

Broadband (xDSL) - Planned Maintenance - MRBLA-Blackfriars

Planned Maintenance

Outage
Start Time:

Thu 22/10/2026 23:05

End Time:

Fri 23/10/2026 05:00

Last updated: 07/10/2026 09:40

Broadband (xDSL) - Planned Maintenance - EAGYT-Great Yarmouth - 18758

Planned Maintenance

Outage
Start Time:

Thu 22/10/2026 23:00

End Time:

Fri 23/10/2026 05:00

Last updated: 14/09/2026 16:24

Broadband (xDSL) - CityFibre Planned Maintenance - THBK and EAIPS

Planned Maintenance

Outage
Start Time:

Thu 22/10/2026 01:00

End Time:

Thu 22/10/2026 03:00

Last updated: 29/09/2026 15:33

Broadband (xDSL) - Planned Maintenance - LCLEY-Leyland, LCPEN-Penrith

Planned Maintenance

Outage
Start Time:

Wed 21/10/2026 23:05

End Time:

Thu 22/10/2026 05:00

Last updated: 30/09/2026 15:45

Broadband (xDSL) - Planned Maintenance - WRWHI-Whitehall

Planned Maintenance

Outage
Start Time:

Wed 21/10/2026 23:05

End Time:

Thu 22/10/2026 05:00

Last updated: 30/09/2026 15:52

Broadband (xDSL) - Planned Maintenance - EMRUSHD-Rushden

Planned Maintenance

Outage
Start Time:

Wed 21/10/2026 23:05

End Time:

Thu 22/10/2026 05:00

Last updated: 01/10/2026 13:44

Broadband (xDSL) - Planned Maintenance - CMMLD-Midland

Planned Maintenance

Outage
Start Time:

Wed 21/10/2026 23:05

End Time:

Thu 22/10/2026 05:00

Last updated: 01/10/2026 13:46

Broadband (xDSL) - CityFibre Planned Maintenance - Hastings (NDHAS) - 18979

Planned Maintenance

Up
Start Time:

Wed 21/10/2026 22:00

End Time:

Thu 22/10/2026 04:00

Last updated: 16/09/2026 15:27

Broadband (xDSL) - Cityfibre Planned Work in Wolverhampton - 19382

Planned Maintenance

Outage
Start Time:

Wed 21/10/2026 07:00

End Time:

Wed 21/10/2026 14:52

Last updated: 24/09/2026 08:57

Broadband (xDSL) - Planned Maintenance - EMNORTH-Northampton

Planned Maintenance

Outage
Start Time:

Tue 20/10/2026 23:05

End Time:

Wed 21/10/2026 05:00

Last updated: 01/10/2026 13:39

Broadband (xDSL) - Planned Maintenance - SSRED-Bristol Redcliffe

Planned Maintenance

Outage
Start Time:

Tue 20/10/2026 23:05

End Time:

Wed 21/10/2026 05:00

Last updated: 01/10/2026 13:39

Broadband (xDSL) - Planned Maintenance - THS-Reading South, THSL-Slough

Planned Maintenance

Outage
Start Time:

Tue 20/10/2026 23:01

End Time:

Wed 21/10/2026 07:01

Last updated: 25/09/2026 10:48

Broadband (xDSL) - Planned Maintenance - NDCRA-Cranbrook

Planned Maintenance

Outage
Start Time:

Mon 19/10/2026 23:05

End Time:

Tue 20/10/2026 05:00

Last updated: 01/10/2026 10:33

Broadband (xDSL) - Planned Maintenance - EMLONGB-Nottingham Archer

Planned Maintenance

Outage
Start Time:

Mon 19/10/2026 23:05

End Time:

Tue 20/10/2026 05:00

Last updated: 06/10/2026 15:19

Broadband (xDSL) - Planned Maintenance - NENT-Newcastle Central

Planned Maintenance

Outage
Start Time:

Mon 19/10/2026 23:05

End Time:

Tue 20/10/2026 05:00

Last updated: 06/10/2026 15:20

Broadband (xDSL) - Planned Maintenance - THS-Reading South

Planned Maintenance

Outage
Start Time:

Mon 19/10/2026 22:00

End Time:

Tue 20/10/2026 05:00

Last updated: 02/10/2026 08:06

Broadband (xDSL) - Planned Maintenance - EAWTH-Witham

Planned Maintenance

Outage
Start Time:

Sun 18/10/2026 23:05

End Time:

Mon 19/10/2026 05:00

Last updated: 30/09/2026 15:29

Broadband (xDSL) - Planned Maintenance - NEBW-Berwick

Planned Maintenance

Outage
Start Time:

Sun 18/10/2026 23:05

End Time:

Mon 19/10/2026 05:00

Last updated: 30/09/2026 15:31

Broadband (xDSL) - Planned Maintenance - LCGAR-Garstang

Planned Maintenance

Outage
Start Time:

Sun 18/10/2026 23:05

End Time:

Mon 19/10/2026 05:00

Last updated: 30/09/2026 15:43

Broadband (xDSL) - Planned Maintenance - LCBUS-Burscough, LCCAR-Carlisle

Planned Maintenance

Outage
Start Time:

Sun 18/10/2026 23:05

End Time:

Mon 19/10/2026 05:00

Last updated: 30/09/2026 15:44

Broadband (xDSL) - Planned Maintenance - MYHBK-Bradford

Planned Maintenance

Outage
Start Time:

Thu 15/10/2026 23:05

End Time:

Fri 16/10/2026 05:00

Last updated: 28/09/2026 15:19

Broadband (xDSL) - Planned Maintenance - LCAMB-Ambleside

Planned Maintenance

Outage
Start Time:

Thu 15/10/2026 23:05

End Time:

Fri 16/10/2026 05:00

Last updated: 28/09/2026 15:25

Broadband (xDSL) - Planned Maintenance - LCBOL-Bolton, LCBUR-Burnley

Planned Maintenance

Outage
Start Time:

Thu 15/10/2026 23:05

End Time:

Fri 16/10/2026 05:00

Last updated: 28/09/2026 15:25

Broadband (xDSL) - CityFibre Planned Maintenance - Swindon (SSSWN) - 18970

Planned Maintenance

Up
Start Time:

Wed 14/10/2026 22:00

End Time:

Thu 15/10/2026 04:00

Last updated: 16/09/2026 15:24

Broadband (xDSL) - CityFibre Maintenance - Sutton Coldfield - 19378

Planned Maintenance

Outage
Start Time:

Wed 14/10/2026 04:30

End Time:

Wed 14/10/2026 18:30

Last updated: 24/09/2026 09:09

Broadband (xDSL) - Planned Maintenance - LWPER-Perivale

Planned Maintenance

Outage
Start Time:

Tue 13/10/2026 23:05

End Time:

Wed 14/10/2026 05:00

Last updated: 28/09/2026 15:17

Broadband (xDSL) - CityFibre Planned Maintenance - Bourne & Peterbrough - 19744

Planned Maintenance

Outage
Start Time:

Tue 13/10/2026 23:05

End Time:

Wed 14/10/2026 05:00

Last updated: 28/09/2026 19:30

Broadband (xDSL) - Planned Maintenance - THNU-Newbury

Planned Maintenance

Outage
Start Time:

Tue 13/10/2026 22:00

End Time:

Wed 14/10/2026 05:00

Last updated: 01/10/2026 15:56

Broadband (xDSL) - Planned Maintenance - Coventry (CityFibre) - 19336

Planned Maintenance

Outage
Start Time:

Tue 13/10/2026 08:00

End Time:

Tue 13/10/2026 16:00

Last updated: 22/09/2026 16:33

Broadband (xDSL) - Planned Maintenance - Southend-On-Sea (CityFibre) - 18885

Planned Maintenance

Outage
Start Time:

Tue 13/10/2026 01:00

End Time:

Tue 13/10/2026 05:00

Last updated: 15/09/2026 19:20

Broadband (xDSL) - Planned Maintenance - WNSY-Shrewsbury

Planned Maintenance

Outage
Start Time:

Tue 13/10/2026 00:00

End Time:

Tue 13/10/2026 05:00

Last updated: 23/09/2026 07:15

Broadband (xDSL) - Planned Maintenance - ESSTI-Stirling

Planned Maintenance

Outage
Start Time:

Mon 12/10/2026 23:05

End Time:

Tue 13/10/2026 05:00

Last updated: 28/09/2026 15:21

Broadband (xDSL) - Planned Maintenance - ESPCK-Penicuik, ESWAV-Edinburgh Waverley

Planned Maintenance

Outage
Start Time:

Mon 12/10/2026 23:05

End Time:

Tue 13/10/2026 05:00

Last updated: 28/09/2026 15:21

Broadband (xDSL) - CityFibre Planned Maintenance - Multiple Sites - 18990

Planned Maintenance

Partial
Start Time:

Mon 12/10/2026 23:00

End Time:

Tue 13/10/2026 05:00

Last updated: 16/09/2026 17:27

Broadband (xDSL) - Planned Maintenance - LCBLK-Blackburn

Planned Maintenance

Outage
Start Time:

Mon 12/10/2026 21:00

End Time:

Tue 13/10/2026 05:00

Last updated: 21/09/2026 19:16

Broadband (xDSL) - Planned Maintenance - ESLEI-Edinburgh Leith

Planned Maintenance

Outage
Start Time:

Sun 11/10/2026 23:05

End Time:

Mon 12/10/2026 05:00

Last updated: 25/09/2026 13:36

Broadband (xDSL) - Planned Maintenance - ESFAL-Falkirk

Planned Maintenance

Outage
Start Time:

Sun 11/10/2026 23:05

End Time:

Mon 12/10/2026 05:00

Last updated: 25/09/2026 13:38

Broadband (xDSL) - Planned Maintenance - ESDUF-Dunfermline

Planned Maintenance

Outage
Start Time:

Sun 11/10/2026 23:05

End Time:

Mon 12/10/2026 05:00

Last updated: 25/09/2026 13:40

Broadband (xDSL) - Planned Maintenance - SLLI-Lincoln

Planned Maintenance

Outage
Start Time:

Sun 11/10/2026 22:00

End Time:

Mon 12/10/2026 05:00

Last updated: 22/09/2026 10:26

Broadband (xDSL) - Planned Maintenance - Milton Keynes (CityFibre) - 19335

Planned Maintenance

Outage
Start Time:

Sun 11/10/2026 01:00

End Time:

Sun 11/10/2026 03:00

Last updated: 22/09/2026 16:31

Broadband (xDSL) - Planned Maintenance - LCHEW-Heywood

Planned Maintenance

Outage
Start Time:

Sun 11/10/2026 00:00

End Time:

Sun 11/10/2026 05:00

Last updated: 27/09/2026 01:54

Broadband (xDSL) - Planned Maintenance - WNHR-Hereford

Planned Maintenance

Outage
Start Time:

Thu 08/10/2026 23:05

End Time:

Fri 09/10/2026 05:00

Last updated: 23/09/2026 09:05

Broadband (xDSL) - Planned Maintenance - MRBLA-Blackfriars

Planned Maintenance

Outage
Start Time:

Thu 08/10/2026 23:05

End Time:

Fri 09/10/2026 05:00

Last updated: 25/09/2026 08:43

Broadband (xDSL) - Planned Maintenance - MYSCA-Scarborough

Planned Maintenance

Outage
Start Time:

Thu 08/10/2026 22:00

End Time:

Fri 09/10/2026 05:00

Last updated: 22/09/2026 17:17

Broadband (xDSL) - Planned Maintenance - Multiple Areas

Planned Maintenance

Up
Start Time:

Thu 08/10/2026 19:00

End Time:

Fri 09/10/2026 05:00

Last updated: 21/09/2026 10:23

Broadband (xDSL) - Planned Maintenance - LNHAC-Hackney

Planned Maintenance

Outage
Start Time:

Wed 07/10/2026 23:05

End Time:

Thu 08/10/2026 05:00

Last updated: 23/09/2026 09:04

Broadband (xDSL) - Planned Maintenance - EMUPPIN-Uppingham

Planned Maintenance

Outage
Start Time:

Wed 07/10/2026 23:05

End Time:

Thu 08/10/2026 05:00

Last updated: 23/09/2026 09:08

Broadband (xDSL) - Planned Maintenance - EMSTNEO-St Neots

Planned Maintenance

Outage
Start Time:

Wed 07/10/2026 23:05

End Time:

Thu 08/10/2026 05:00

Last updated: 23/09/2026 09:08

Broadband (xDSL) - Planned Maintenance - EMSWADL-Swadlincote

Planned Maintenance

Outage
Start Time:

Wed 07/10/2026 23:05

End Time:

Thu 08/10/2026 05:00

Last updated: 23/09/2026 09:10

Broadband (xDSL) - Planned Maintenance - Newtown (WNNN) - 17829

Planned Maintenance

Outage
Start Time:

Wed 07/10/2026 23:00

End Time:

Thu 08/10/2026 05:00

Last updated: 28/08/2026 11:28

Broadband (xDSL) - Planned Maintenance - NEDU-Durham

Planned Maintenance

Outage
Start Time:

Wed 07/10/2026 22:00

End Time:

Thu 08/10/2026 05:00

Last updated: 23/09/2026 19:51

Broadband (xDSL) - Outage - Grantham (EMGRHAM) - 20286

None

Outage
Start Time:

Wed 07/10/2026 12:30

End Time:

Last updated: 07/10/2026 12:33

Broadband (xDSL) - Planned Maintenance - MYHUD - Huddersfield - 19267

Planned Maintenance

Partial
Start Time:

Tue 13/10/2026 17:00

End Time:

Wed 14/10/2026 17:00

Last updated: 21/09/2026 17:25

Recently Closed Incidents

Broadband (xDSL) - Planned Maintenance - THS-Reading South

Planned Maintenance

Up
Start Time:

Mon 19/10/2026 22:00

End Time:

Tue 20/10/2026 05:00

Last updated: 03/10/2026 13:16

Broadband (xDSL) - Planned Maintenance - NEDU-Durham

Planned Maintenance

Up
Start Time:

Wed 07/10/2026 22:00

End Time:

Thu 08/10/2026 05:00

Last updated: 03/10/2026 13:14

Broadband (xDSL) - Emergency Maintenance - Doncaster (SLDC) - ET-6831

Emergency Maintenance

Up
Start Time:

Wed 07/10/2026 12:00

End Time:

Wed 07/10/2026 15:00

Last updated: 07/10/2026 19:44

Broadband (xDSL) - Planned Maintenance - WWPAIG-Paignton

Planned Maintenance

Up
Start Time:

Tue 06/10/2026 23:05

End Time:

Wed 07/10/2026 05:00

Last updated: 07/10/2026 06:59

Broadband (xDSL) - Openreach Planned Maintenance - Multiple sites - 19179

Planned Maintenance

Up
Start Time:

Tue 06/10/2026 23:00

End Time:

Wed 07/10/2026 05:00

Last updated: 07/10/2026 07:04

Broadband (xDSL) - Partial Exchange Intermittency - MYSCA - Scarborough - 20204

None

Up
Start Time:

Tue 06/10/2026 12:32

End Time:

Last updated: 06/10/2026 17:06

Broadband (xDSL) - Cablelink Outage - Exmouth (WWEXMO)

None

Up
Start Time:

Mon 05/10/2026 23:48

End Time:

Last updated: 07/10/2026 06:57

Broadband (xDSL) - Cablelink Outage - Exmouth (WWEXMO)

Planned Maintenance

Up
Start Time:

Mon 05/10/2026 23:47

End Time:

Last updated: 06/10/2026 11:02

Broadband (xDSL) - Planned Maintenance - EMPETER-Peterborough Wentworth

Planned Maintenance

Up
Start Time:

Mon 05/10/2026 23:05

End Time:

Tue 06/10/2026 05:00

Last updated: 06/10/2026 04:12

Broadband (xDSL) - Planned Maintenance - EMNEWAR-Newark, EMNORTH-Northampton, NEW-Wallsend

Planned Maintenance

Up
Start Time:

Mon 05/10/2026 23:05

End Time:

Tue 06/10/2026 05:00

Last updated: 06/10/2026 04:12

Broadband (xDSL) - Planned Maintenance - Bourne Area - 19266

Planned Maintenance

Up
Start Time:

Mon 05/10/2026 23:05

End Time:

Tue 06/10/2026 05:00

Last updated: 06/10/2026 04:12

Broadband (xDSL) - Emergency Maintenance - Multiple Exchanges

Emergency Maintenance

Up
Start Time:

Mon 05/10/2026 23:01

End Time:

Tue 06/10/2026 05:00

Last updated: 06/10/2026 04:13

Broadband (xDSL) - Planned Maintenance - Heywood (LCHEW) - 12393

Planned Maintenance

Up
Start Time:

Mon 05/10/2026 22:00

End Time:

Tue 06/10/2026 05:00

Last updated: 03/10/2026 13:02

Broadband (xDSL) - Planned Maintenance - LCHEW-Heywood

Planned Maintenance

Up
Start Time:

Mon 05/10/2026 22:00

End Time:

Tue 06/10/2026 05:00

Last updated: 06/10/2026 11:00

Broadband (xDSL) - Cablelink Outage - MROLD (OLDHAM)

None

Up
Start Time:

Sun 04/10/2026 23:20

End Time:

Last updated: 05/10/2026 05:22

Broadband (xDSL) - CityFibre Planned Maintenance - Multiple Sites - 18538

Planned Maintenance

Up
Start Time:

Sat 03/10/2026 23:00

End Time:

Sun 04/10/2026 05:00

Last updated: 04/10/2026 05:52

Broadband (xDSL) - CityFibre Planned Maintenance - Arkwright (EMARKWR) - 18542

Planned Maintenance

Up
Start Time:

Fri 02/10/2026 23:00

End Time:

Sat 03/10/2026 05:00

Last updated: 03/10/2026 07:12

Broadband (xDSL) - Emergency Maintenance - Hayling Island

Emergency Maintenance

Up
Start Time:

Fri 02/10/2026 07:30

End Time:

Fri 02/10/2026 15:30

Last updated: 02/10/2026 16:55

Broadband (xDSL) - Planned Maintenance - EMBOSTO-Boston

Planned Maintenance

Up
Start Time:

Thu 01/10/2026 23:05

End Time:

Fri 02/10/2026 05:00

Last updated: 02/10/2026 06:39

Broadband (xDSL) - Planned Maintenance - WWYEOV-Yeovil

Planned Maintenance

Up
Start Time:

Thu 01/10/2026 23:05

End Time:

Fri 02/10/2026 05:00

Last updated: 02/10/2026 06:39

Broadband (xDSL) - CityFibre Planned Maintenance - Multiple Sites - 18525

Planned Maintenance

Up
Start Time:

Thu 01/10/2026 23:00

End Time:

Fri 02/10/2026 05:00

Last updated: 02/10/2026 06:38

Broadband (xDSL) - CityFibre Planned Maintenance Northampton (EMNORTH) - 17971

Planned Maintenance

Up
Start Time:

Thu 01/10/2026 08:00

End Time:

Thu 01/10/2026 16:00

Last updated: 01/10/2026 17:53

Broadband (xDSL) - Planned Maintenance - LCBAR-Barrow

Planned Maintenance

Up
Start Time:

Wed 30/09/2026 23:05

End Time:

Thu 01/10/2026 05:00

Last updated: 01/10/2026 06:41

Broadband (xDSL) - Planned Maintenance - EMHNDON-Huntingdon

Planned Maintenance

Up
Start Time:

Wed 30/09/2026 23:05

End Time:

Thu 01/10/2026 05:00

Last updated: 01/10/2026 06:41

Broadband (xDSL) - Planned Maintenance - EMCRRBY-Corby

Planned Maintenance

Up
Start Time:

Wed 30/09/2026 23:05

End Time:

Thu 01/10/2026 05:00

Last updated: 01/10/2026 06:41

Broadband (xDSL) - Planned Maintenance - LCBLK-Blackburn

Planned Maintenance

Up
Start Time:

Wed 30/09/2026 23:01

End Time:

Thu 01/10/2026 07:01

Last updated: 01/10/2026 06:41

Broadband (xDSL) - CityFibre Planned Maintenance - Peterborough Wentworth (EMPETER) - 18544

Planned Maintenance

Up
Start Time:

Wed 30/09/2026 23:00

End Time:

Thu 01/10/2026 04:00

Last updated: 01/10/2026 06:40

Broadband (xDSL) - CityFibre Planned Maintenance - Multiple Sites - 18563

Planned Maintenance

Up
Start Time:

Wed 30/09/2026 23:00

End Time:

Thu 01/10/2026 05:00

Last updated: 01/10/2026 06:40

Broadband (xDSL) - Planned Maintenance - LNHAC-Hackney

Planned Maintenance

Up
Start Time:

Wed 30/09/2026 22:00

End Time:

Thu 01/10/2026 05:00

Last updated: 01/10/2026 06:42

FAQs

Support FAQs