Home

Service Alerts

Get the latest alerts from Zen

Current alerts for all services offered by Zen Internet.

For a list of current broadband outages, click here.

Connectivity

Broadband (xDSL) - Planned Maintenance - Reading Area

Planned Maintenance

Partial
Commenced:

Tue 21/04/2026 21:00

Edited:

Wed 25/03/2026 22:24

Broadband (xDSL) - Planned Maintenance - Western (WSWES )

Planned Maintenance

Partial
Commenced:

Tue 07/04/2026 23:01

Edited:

Wed 25/03/2026 22:08

Broadband (xDSL) - Planned Maintenance - Newcastle Upon Tyne Area

Planned Maintenance

Partial
Commenced:

Tue 21/04/2026 08:00

Edited:

Wed 25/03/2026 21:58

Broadband (xDSL) - Planned Maintenance - Lowestoft Area

Planned Maintenance

Partial
Commenced:

Thu 23/04/2026 19:00

Edited:

Wed 25/03/2026 21:55

Broadband (xDSL) - Planned Maintenance - Evesham Area

Planned Maintenance

Partial
Commenced:

Thu 16/04/2026 08:00

Edited:

Tue 24/03/2026 20:48

Broadband (xDSL) - Planned Maintenance - York Area

Planned Maintenance

Partial
Commenced:

Thu 16/04/2026 08:00

Edited:

Tue 24/03/2026 20:40

Broadband (xDSL) - Planned Maintenance - Sheffield Area

Planned Maintenance

Partial
Commenced:

Thu 16/04/2026 08:00

Edited:

Tue 24/03/2026 20:37

Broadband (xDSL) - Planned Maintenance - York Area

Planned Maintenance

Partial
Commenced:

Fri 10/04/2026 07:00

Edited:

Tue 24/03/2026 20:32

Broadband (xDSL) - Planned Maintenance - Coventry (Day 1 of 3)

Planned Maintenance

Partial
Commenced:

Tue 24/03/2026 07:00

Edited:

Tue 24/03/2026 19:59

Leased Line - Planned Maintenance - Loss of Resiliency

Planned Maintenance

Up
Commenced:

Mon 30/03/2026 23:05

Edited:

Tue 24/03/2026 12:29

Broadband (xDSL) - Planned Maintenance - Coventry (Day 3 of 3)

Emergency Maintenance

Outage
Commenced:

Thu 26/03/2026 07:00

Edited:

Mon 23/03/2026 10:33

Broadband (xDSL) - Planned Maintenance - SMSX-Stevenage

Planned Maintenance

Outage
Commenced:

Thu 09/04/2026 23:05

Edited:

Fri 20/03/2026 08:49

Broadband (xDSL) - Planned Maintenance - MRRUS-Rusholme

Planned Maintenance

Outage
Commenced:

Wed 08/04/2026 23:05

Edited:

Fri 20/03/2026 08:38

Routing & Core Network - Planned Maintenance - Core Network

Planned Maintenance

Up
Commenced:

Tue 31/03/2026 00:00

Edited:

Thu 19/03/2026 19:20

Broadband (xDSL) - Planned Maintenance - Multiple sites

Planned Maintenance

Outage
Commenced:

Sat 25/04/2026 23:01

Edited:

Mon 23/03/2026 07:30

Broadband (xDSL) - Planned Maintenance - Multiple sites

Planned Maintenance

Outage
Commenced:

Thu 23/04/2026 23:01

Edited:

Mon 23/03/2026 07:29

Broadband (xDSL) - Planned Maintenance - Multiple sites

Planned Maintenance

Outage
Commenced:

Sat 18/04/2026 23:01

Edited:

Mon 23/03/2026 07:32

Broadband (xDSL) - Planned Maintenance - Multiple sites

Planned Maintenance

Outage
Commenced:

Sun 12/04/2026 23:01

Edited:

Mon 23/03/2026 07:34

Broadband (xDSL) - Planned Maintenance - Multiple sites

Planned Maintenance

Outage
Commenced:

Wed 22/04/2026 23:01

Edited:

Mon 23/03/2026 07:31

Broadband (xDSL) - Planned Maintenance - Multiple sites

Planned Maintenance

Outage
Commenced:

Wed 08/04/2026 23:00

Edited:

Mon 23/03/2026 07:36

Broadband (xDSL) - Planned Maintenance - Havant

Planned Maintenance

Outage
Commenced:

Thu 09/04/2026 23:01

Edited:

Mon 23/03/2026 07:37

Broadband (xDSL) - Planned Maintenance - Maidenhead

Planned Maintenance

Outage
Commenced:

Thu 09/04/2026 08:00

Edited:

Mon 23/03/2026 07:38

Broadband (xDSL) - Planned Maintenance - Multiple sites

Planned Maintenance

Outage
Commenced:

Mon 27/04/2026 23:01

Edited:

Mon 23/03/2026 07:29

Broadband (xDSL) - Planned Maintenance - Wolverhampton

Planned Maintenance

Outage
Commenced:

Wed 08/04/2026 23:00

Edited:

Mon 23/03/2026 07:39

Broadband (xDSL) - Planned Maintenance - Glasgow

Planned Maintenance

Outage
Commenced:

Thu 16/04/2026 23:01

Edited:

Mon 23/03/2026 07:33

Broadband (xDSL) - Planned Maintenance - Multiple sites

Planned Maintenance

Outage
Commenced:

Fri 17/04/2026 23:01

Edited:

Mon 23/03/2026 07:32

Broadband (xDSL) - Planned Maintenance - Gateshead

Planned Maintenance

Outage
Commenced:

Wed 15/04/2026 23:01

Edited:

Mon 23/03/2026 07:33

Broadband (xDSL) - Planned Maintenance - Multiple sites

Planned Maintenance

Outage
Commenced:

Sat 11/04/2026 23:01

Edited:

Mon 23/03/2026 07:35

Broadband (xDSL) - Planned Maintenance - Coventry

Planned Maintenance

Outage
Commenced:

Fri 10/04/2026 23:01

Edited:

Mon 23/03/2026 07:35

Broadband (xDSL) - Planned Maintenance - Multiple sites

Planned Maintenance

Outage
Commenced:

Sun 26/04/2026 23:01

Edited:

Mon 23/03/2026 07:30

Broadband (xDSL) - Planned Maintenance - WNKIN-Kington, WNLEO-Leominster, WNLUD-Ludlow

Planned Maintenance

Outage
Commenced:

Thu 09/04/2026 23:05

Edited:

Thu 19/03/2026 15:41

Broadband (xDSL) - Planned Maintenance - WNHR-Hereford

Planned Maintenance

Outage
Commenced:

Wed 08/04/2026 23:05

Edited:

Thu 19/03/2026 15:38

Broadband (xDSL) - Planned Maintenance - WNROW-Ross-on-wye

Planned Maintenance

Outage
Commenced:

Tue 07/04/2026 23:05

Edited:

Thu 19/03/2026 15:37

Broadband (xDSL) - Planned Maintenance - EACRH-Cherry Hinton

Planned Maintenance

Outage
Commenced:

Tue 07/04/2026 23:05

Edited:

Thu 19/03/2026 14:57

Broadband (xDSL) - Planned Maintenance - MRWIN-Winsford

Planned Maintenance

Outage
Commenced:

Tue 07/04/2026 23:05

Edited:

Thu 19/03/2026 14:45

Broadband (xDSL) - Planned Maintenance - LCBLP-Blackpool

Planned Maintenance

Outage
Commenced:

Mon 06/04/2026 23:05

Edited:

Thu 19/03/2026 14:45

Broadband (xDSL) - Planned Maintenance - Multiple Areas

Planned Maintenance

Partial
Commenced:

Wed 01/04/2026 23:05

Edited:

Wed 18/03/2026 17:36

Broadband (xDSL) - Planned Maintenance - Multiple Areas

Planned Maintenance

Partial
Commenced:

Mon 30/03/2026 23:05

Edited:

Wed 18/03/2026 17:19

Broadband (xDSL) - Planned Maintenance - CLSHO-Shoreditch

Planned Maintenance

Outage
Commenced:

Wed 15/04/2026 21:00

Edited:

Wed 18/03/2026 09:59

Broadband (xDSL) - Planned Maintenance - SDHV-Brighton Hove, SDHVNT-Havant

Planned Maintenance

Outage
Commenced:

Thu 02/04/2026 22:00

Edited:

Tue 17/03/2026 19:54

Broadband (xDSL) - Planned Maintenance - LSRED-Redhill

Planned Maintenance

Outage
Commenced:

Thu 02/04/2026 22:00

Edited:

Tue 17/03/2026 19:47

Broadband (xDSL) - Planned Maintenance - WEWHAM-Hampstead

Planned Maintenance

Outage
Commenced:

Tue 31/03/2026 22:00

Edited:

Tue 17/03/2026 19:46

Broadband (xDSL) - Planned Maintenance - CMWARW-Warwick

Planned Maintenance

Outage
Commenced:

Mon 30/03/2026 22:00

Edited:

Tue 17/03/2026 19:42

Broadband (xDSL) - Planned Maintenance - LSMEPK-Merton Park

Planned Maintenance

Outage
Commenced:

Wed 01/04/2026 00:00

Edited:

Tue 17/03/2026 19:40

Broadband (xDSL) - Planned Maintenance - SMBCD-Beaconsfield, THGX-Gerrards Cross

Planned Maintenance

Outage
Commenced:

Wed 08/04/2026 22:00

Edited:

Tue 17/03/2026 15:45

Broadband (xDSL) - Planned Maintenance - Chesterfield Area

Planned Maintenance

Partial
Commenced:

Wed 01/04/2026 23:05

Edited:

Tue 17/03/2026 12:52

Broadband (xDSL) - Planned Maintenance - ESDON-Donaldson (Edinburgh)

Planned Maintenance

Outage
Commenced:

Wed 08/04/2026 23:00

Edited:

Tue 17/03/2026 12:30

Broadband (xDSL) - Planned Maintenance - WWOKEH-Okehampton

Planned Maintenance

Outage
Commenced:

Tue 07/04/2026 21:00

Edited:

Tue 17/03/2026 10:45

Broadband (xDSL) - Planned Maintenance - SMWI (Witney)

Planned Maintenance

Partial
Commenced:

Thu 26/03/2026 23:00

Edited:

Tue 17/03/2026 08:06

Broadband (xDSL) - Planned Maintenance - LSCRAY-Crayford, LSDAR-Dartford, LSKID-Kidbrooke

Planned Maintenance

Outage
Commenced:

Thu 02/04/2026 21:00

Edited:

Mon 16/03/2026 09:44

Broadband (xDSL) - Planned Maintenance - EAGDM-Great Dunmow

Planned Maintenance

Outage
Commenced:

Tue 31/03/2026 21:00

Edited:

Fri 13/03/2026 17:19

Broadband (xDSL) - Planned Maintenance - Wimborne Minster Area

Planned Maintenance

Partial
Commenced:

Mon 30/03/2026 00:05

Edited:

Fri 13/03/2026 16:27

Broadband (xDSL) - Planned Maintenance - Arundel Area

Planned Maintenance

Partial
Commenced:

Mon 30/03/2026 00:05

Edited:

Fri 13/03/2026 16:25

Broadband (xDSL) - Planned Maintenance - LCKEN-Kendal

Planned Maintenance

Outage
Commenced:

Sun 29/03/2026 23:05

Edited:

Fri 13/03/2026 13:44

Broadband (xDSL) - Planned Maintenance - ESDAL-Dalkeith

Planned Maintenance

Outage
Commenced:

Sun 29/03/2026 23:05

Edited:

Fri 13/03/2026 13:44

Broadband (xDSL) - Planned Maintenance - LWCHI-Chiswick, LWCRI-Cricklewood

Planned Maintenance

Outage
Commenced:

Wed 01/04/2026 23:05

Edited:

Fri 13/03/2026 11:37

Broadband (xDSL) - Planned Maintenance - St Albans Area

Planned Maintenance

Partial
Commenced:

Wed 01/04/2026 07:00

Edited:

Thu 12/03/2026 18:22

Broadband (xDSL) - Planned Maintenance - Gloucester Area

Planned Maintenance

Partial
Commenced:

Tue 31/03/2026 08:00

Edited:

Thu 12/03/2026 18:14

Broadband (xDSL) - Planned Maintenance - Aberdeen Area

Planned Maintenance

Partial
Commenced:

Thu 09/04/2026 19:00

Edited:

Thu 12/03/2026 17:56

Broadband (xDSL) - Planned Maintenance - Wimborne Minster

Planned Maintenance

Partial
Commenced:

Tue 31/03/2026 10:30

Edited:

Thu 12/03/2026 17:43

Broadband (xDSL) - Planned Maintenance - Bournemouth

Planned Maintenance

Partial
Commenced:

Wed 01/04/2026 23:01

Edited:

Thu 12/03/2026 17:29

Broadband (xDSL) - Planned Maintenance - Aberdeen

Planned Maintenance

Partial
Commenced:

Mon 30/03/2026 23:01

Edited:

Thu 12/03/2026 17:26

Broadband (xDSL) - Planned Maintenance - LVAIN-Liverpool

Planned Maintenance

Outage
Commenced:

Mon 30/03/2026 22:00

Edited:

Thu 12/03/2026 10:55

Broadband (xDSL) - Planned Maintenance - Huddersfield (CityFibre)

Planned Maintenance

Outage
Commenced:

Sat 11/04/2026 19:00

Edited:

Mon 09/03/2026 07:20

Broadband (xDSL) - Planned Maintenance -Batley, Central, Hastings, Mutterton

Planned Maintenance

Partial
Commenced:

Fri 27/03/2026 21:00

Edited:

Fri 06/03/2026 20:31

Broadband (xDSL) - Planned Maintenance - Leeds

Planned Maintenance

Partial
Commenced:

Fri 27/03/2026 20:00

Edited:

Wed 04/03/2026 07:48

Broadband (xDSL) - Planned Maintenance - Alton, Alrespford Areas

Planned Maintenance

Partial
Commenced:

Mon 06/04/2026 23:01

Edited:

Tue 03/03/2026 11:24

Broadband (xDSL) - Planned Maintenance - Peterborough Central (MPETER) Cherry Hinton (EACRH)

Planned Maintenance

Partial
Commenced:

Fri 27/03/2026 00:01

Edited:

Tue 24/02/2026 23:11

Broadband (xDSL) - Planned Maintenance - Multiple Areas

Planned Maintenance

Outage
Commenced:

Thu 26/03/2026 00:01

Edited:

Thu 12/02/2026 22:05

Looking for a full status history?

Specific details of service outage or maintenance schedule, and its history, can be obtained here:

FAQs

Support FAQs